06/17/2026

Health Alliance Plan

Health Alliance Plan Managed Care Committee Member

April Danish, CHONC - Newland Medical Associates

New Enrollment Platform Go Live

Last month, we told you about the implementation of our new platform, eApply, for enrolling with Health Alliance Plan by Henry Ford Health and HAP CareSource. We’re excited to announce, go live for eApply is June 16, 2026! On that date, our website will be updated with all the information you need. Be sure to refer to the help guides as they include important information about registration. READ MORE

KAA (NDC Invalid) Denials

We are aware of an issue impacting certain claims that denied with a KAA (NDC Invalid) denial for services that do not require an NDC. No action is required at this time. The claims have been identified and are being reprocessed. Please allow up to 30 days for reprocessing to be completed. We appreciate your patience as we work to resolve this issue. We sincerely apologize for any inconvenience this may have caused.

New name. New look. Same commitment to high-quality, connected coverage.

As a valued part of our provider network, we want you to be among the first to know. HAP is now Health Alliance Plan by Henry Ford Health. What does this mean? For more than 40 years, Health Alliance Plan and Henry Ford Health have been working together to bridge the gap between coverage and care. Our new brand is built on the idea of alliance, being all in on a more connected, human-centered healthcare experience for our members. READ MORE

May 2026 Updates from HAP CareSource

Review recent updates relevant to HAP CareSource’s Michigan participating providers HERE

Important Update - Claims Submission Addresses - HERE

Ensure Your Claim Appeals are Valid

Per the HAP Provider Manual, if a denial is disputed and submitting a corrected claim will not resolve the issue, an appeal letter along with medical records must be submitted within 60 days of the original denial date. Please refrain from repeatedly submitting corrected claims to address a denial. The issue must be resolved on the original claim. READ MORE